The Front of House Officer will contribute to the administrative objectives of FreeMe Wildlife. Working in a small team, the core component of the position is to develop the communication and public relations outputs of the charity, structure administration, support the team, and manage data capture. We seek a capable and confident office administrator and communicator with strong inter-personal and communication skills.

The Front of House Officer will answer to the Administration Manager and support the Management Team.

The Front of House Officer will be expected to:

• Work closely with other members of the rehab and admin teams to provide support in their areas of responsibility.

• Work closely with members of the public, clients, and service providers.

• Ensure the smooth running and presentability of the front office, training centre, and student accommodation.

• Ensure all aspects of the FoH, admin and HR policies and procedures are adhered to including booking appointments, timesheets, leave forms, contact information, clinic forms, order forms etc.

• Communicate clearly and effectively in person, over the telephone, and via email.

• Promote the activities, outputs, goals, and aspirations of FreeMe Wildlife.

• Demonstrate accurate data capturing abilities.

• Compile reports, letters, minutes, and documents.

Essential:

• An awareness of the aims and objectives of FreeMe Wildlife.

• Excellent communication skills, both oral and written, and ability to communicate effectively at all levels with English as a first language.

• Excellent people skills.

• Must be able to multi-task, support the team, work to tight deadlines when necessary, and produce accurate work.

• Strong computing skills, including all Microsoft Office applications, Google Docs and Sheets, and Database information capturing.

• Local resident (Pietermaritzburg and KZN Midlands) with a good geographical understanding of Kwazulu-Natal.

• Your own transport and accommodation.

Desirable:

• Experience in a similar position.

• Experience working in an environmental, conservation, or wildlife-related field.

• Experience working in the charity sector.

• Experience working on data capturing systems.

• Experience in fundraising and marketing.

Remuneration:

• The position includes a 6-month probationary period

• Starting salary will be a gross monthly salary of R6 000.00

• On successful completion of the probationary period, should the candidate prove capable of fulfilling the full job requirements, the salary will be reviewed, and an increase (amount at the discretion of the employer) is applicable.

Application details:

Please email the following through to finances@freemewildlife.org

• CV

• Cover letter specifying the following:

  • Why are you interested in this position?

  • How do you believe you can add value to the organization?

  • What are your highest values, and how do these compliment the organization?

  • What are your own personal development goals?

Please note: if you do not receive a reply from us by the 10^th of June, your application has not been successful.